These rules of purchase / sale of goods, www.1valanda.lt, below are a complete set of conditions valid for both you (the buyer) and www.1valanda.lt, hereinafter referred to as www.1valanda.lt, the seller.
1. General provisions
1.1. These Rules of Purchase / Sale of Goods (hereinafter - the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when the Buyer acquires the goods at www.1valanda.lt e. in the store.
1.2. The Seller reserves the right to change, amend or supplement these rules at any time, taking into account the requirements established by law. The buyer is informed about any changes by www.1valanda.lt e-mail. store website. When the buyer buys www.1valanda.lt e-mail. the Store is subject to the Rules in force at the time of placing the order.
1.3. Buy email in the store has the right to:
1.3.1. Active natural persons, i.e. persons who have reached the age of majority and whose capacity is not restricted by court order;
1.3.2. Minors between the ages of 14 and 18, only with the consent of their parents or guardians, unless they are able to dispose of their income independently;
1.3.3. Legal entities;
1.3.4. Authorized representatives of all the above persons.
1.4. When approving the rules, the seller also guarantees that in accordance with 1.3. point, the Buyer has the right to purchase goods www.1valanda.lt e. in the store.
1.5. The Agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer www.1valanda.lt e. After creating a shopping cart in the store, indicating the delivery address, choosing the payment method and getting acquainted with the Seller's rules, click the "Confirm order" button (see item 5 "Ordering goods, prices, payment procedure, terms").
2. Privacy Policy and Protection of Personal Data
2.1. Order goods www.1valanda.lt e-mail In the store the buyer can:
2.1.1. When registering at www.1valanda.lt e-mail in the store - by entering the data requested in the registration;
2.1.2. Without registering at www.1valanda.lt e-mail in the store.
2.2. Buyer when ordering goods 2.1. In the manner provided for in the Rules, the relevant information fields provided by the Seller must indicate the Buyer's personal data necessary for the proper execution of the order: name, surname, exact delivery address, telephone number and e-mail. email address.
2.3. By approving these rules, the Buyer agrees that 2.2. The Buyer's personal data provided in item 1 would be processed by the e-mail sales of goods / services www.1valanda.lt in-store, for Seller Performance Analysis and Direct Marketing purposes.
2.4. By agreeing that the Buyer's personal data be processed in the Seller's e-mail for the sale of goods / services. for the purpose of the store, the Buyer also agrees that the e-mail specified by the Buyer information messages necessary for ordering the goods would be sent to the e-mail address and telephone number.
2.5. The buyer, by registering on www.1valanda.lt e-mail in the store and when ordering goods, undertakes to store and not disclose login details to anyone.
2.6. The Buyer agrees that the personal data he voluntarily provides in the registration form will be processed in accordance with these rules.
2.7. The buyer has the right to access his personal data and the right to demand the correction of incorrect, incomplete, inaccurate personal data, block or delete by writing an e-mail. email www.1valanda.lt or by phone.
2.8. The buyer has the right to receive information on the sources and personal data collected, the purpose for which they are processed, the recipients to whom the data are provided and have been provided for at least the last year.
2.9. The Buyer has the right to request the rectification, destruction of his personal data or the suspension, other than storage, of the processing of his personal data when the data is processed in violation of the provisions of the law.
2.10. The Data Controller recognizes and respects the right to privacy of every Buyer who performs Registration in the online store www.1valanda.lt. The Data Controller collects and uses the Buyer's personal data (name or surname, address, telephone number, e-mail address and other information specified in the online store registration form) for the processing of orders for goods or services or for the fulfillment of other contractual obligations. By placing an order or registering, the customer agrees with the rules of purchase and sale of goods, which 2.3. stipulates that by approving these rules, the Buyer agrees that the personal data provided by the Buyer will be processed in the online store for the sale of goods and services www.1valanda.lt, for the purposes of analysis of the Seller's activities and direct marketing. This also includes the sending of promotional and informational messages, the registering Buyer agrees to receive newsletters and similar material, which the Buyer has the full right to refuse.
2.12. Personal data is processed using secure measures that protect the data from unlawful destruction, disclosure or other unlawful acts.
2.13. Personal data that has consented to their data being used for direct marketing purposes is stored in an active database and used for 2 years for direct marketing purposes.
3. Buyer's rights and obligations
3.1. The buyer has the right to buy goods www.1valanda.lt e. store these Rules and other e-mails. in the order specified in the information sections of the store.
3.2. The buyer has the right to withdraw from the purchase / sale agreement with www.1valanda.lt e-mail. in the store, notifying the Seller in accordance with the instructions in accordance with Clause 8 of these Rules - return of goods and money, not later than within 14 (fourteen) working days from the date of delivery, except in cases when the contract can not be canceled Center ”on the website https://www.vältojucentras.lt/istatymas.php?id=1038,“ Peculiarities of Return and Exchange of Non-Food Goods ”Item 18.).
3.3. Rules 3.2. The Buyer may exercise the right provided for in paragraph 1 only if the goods have not been damaged or their appearance has not substantially changed, as well as it has not been used (packaging intact).
3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.
3.6. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller about it by the means of communication specified in the section "Contacts" (phone / e-mail).
3.7. Buyer using www.valval.lt e-mail agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
4. Seller's rights and obligations
4.1. The Seller undertakes to create all conditions for the Buyer to properly use www.1valanda.lt e-mail. store services.
4.2. If the Buyer tries to damage the Seller's www.1valanda.lt e-mail. the stability and security of the operation of the store or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer's access to e-mail. in the store or in exceptional cases to cancel the registration of the Buyer.
4.3. The Seller undertakes to respect the Buyer's right to privacy of the Buyer's personal information specified in www.1valanda.lt e-mail. store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
5. Ordering goods, prices, payment procedure and terms.
5.1. www.1valanda.lt e-mail in the store The buyer can buy 24 hours a day, 7 days a week, unless this e-mail. the store is not available due to technical work.
5.2. The Agreement enters into force from the moment when the Buyer clicks the "Confirm order" button, and upon receipt of the order, the Seller confirms it - sends a confirmation letter to the e-mail specified by the Buyer. by mail.
5.3. The buyer pays for the goods in one of the following ways:
5.3.1. Payment by pre-formed blank, bank transfer via the secure payment system www.1valanda.lt - by choosing one of the logos of the bank you use indicated in the payment window, you will pay without entering any additional data. By choosing such a link, the customer is directed to the banking system he uses, where it is enough to log in and confirm the payment, according to the final payment amount formed in the order, for the selected goods. The order form is filled in automatically, in which case the Seller is informed about the successful payment immediately, regardless of the e-mail used. banking system and / or time of day. In this way, the speed of preparation, dispatch and receipt of goods is accelerated. When paying via the www.1valanda.lt payment system, lower funds transfer fees are applied. All conditions, privileges and rules applied by the intermediary www.1valanda.lt apply to the client settling in this way.
5.4.2. Payment by ordinary bank transfer is an advance payment when the Buyer makes a local payment order directly to the www.1valanda.lt bank account. Details of the order are provided before the order is confirmed, as well as on the pre-invoices and invoices. A customer who does not use electronic banking can print out an invoice and make a transfer at their bank branch. The buyer must indicate the order number in the "Payment purpose" section of the payment form, which is provided in the order confirmation e-mail. in the letter. Fees applied by the Bank for the transfer of money to the www.1valanda.lt account are not included in the customer's account for the goods. The seller is not responsible for the application and / or amount of such fees. Before making a bank transfer, make sure that you have confirmed the order and received an e-mail confirming it, otherwise the order will not be registered in the system. Attention!
5.4.3. Payment by cash to the courier, on delivery - if the buyer chooses the service of delivery of goods through couriers during the order, payment can also be made by picking up the goods at the courier delivering them. Such a service costs an additional www.1valanda.lt and is included in the client's account.
5.5. The buyer, having chosen the services of payment by bank transfer, undertakes to pay for the goods immediately, because only after receiving the payment for the goods, the consignment of goods begins to be formed and the term for dispatch of the goods begins to run.
5.6. The seller issues an electronic version of the invoice to the buyer, the pre-invoice version specified in the e-mail. mail received immediately after order confirmation. The final invoice is issued after payment, the paper version of such invoice is delivered together with the goods, the electronic version is sent by e-mail. by mail.
6. Delivery of goods
6.1. The buyer, whose payment amount for the products exceeds www.1valanda.lt, has the right to free delivery of goods to the address indicated by him or free delivery of goods to one of the courier companies www.1valanda.lt
6.1.2. Standard delivery price www.1valanda.lt. Such delivery is one of the ways of taking back the goods offered to the buyer, when the amount of goods does not exceed www.1valanda.lt. Delivery is made to the address specified by the buyer throughout Lithuania.
6.1.3. The price of delivery to www.1valanda.lt parcel points is www.1valanda.lt. Such delivery is one of the ways of taking back the goods offered to the buyer, when the amount of goods does not exceed www.1valanda.lt. Delivery takes place to the www.1valanda.lt shipping point chosen by the buyer throughout Lithuania. When collecting the consignment, it is necessary to have an identity document with you, the consignment is delivered only to the person whose name and surname are indicated in the order. The goods delivered to the consignment point are notified by SMS. Shipment eshoprent-demo-delivery-provider is stored at the shipment point for 7 calendar days.
6.2. The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.
6.3. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.4. All goods are delivered by the eshoprent-demo-delivery-provider service to the address specified in your order information.
6.5. Shipments to customers are delivered on weekdays at three intervals, for your convenience. Default delivery time from eshoprent-demo-work-time hours.
6.5.1. At the customer's request, in order to receive the goods urgently, the customer must contact the Seller and discuss additional delivery methods. The seller (eshoprent-demo-city), bus parcel services, etc. can pay for the delivery of the goods for an additional fee. To receive the goods in other ways, please contact the customer service department: eshoprent-demo-contact-page
6.6. It is not possible to indicate the courier for the specific hours when the order is to be delivered (except for the cases when the Buyer agrees on delivery with the Seller in accordance with clause 6.5.1 of these Rules).
6.7. The preliminary delivery time in days is indicated in the description of each item.
6.8. The Seller delivers the goods to the Buyer within 7 working days. These deadlines are preliminary and do not apply in cases when the required goods are not in the Seller's warehouse and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery.
6.8.1. The goods in the seller's warehouse to the buyer, after payment of the order, are delivered the next working day in the whole territory of Lithuania. This is valid if the order is formed before 15:00, when the goods are delivered from the warehouse to the courier service. Orders placed after this deadline will be processed for the next business day. Upon successful dispatch of the goods, the buyer is informed by an automatic e-mail. email and sms text messages. The goods are delivered on the next working day only under the following conditions:
6.8.1.1. The order is formed by 15:00 on working days and is immediately paid by bank transfer or direct bank transfer eshoprent-demo-deposit-collector system;
6.8.1.2. The order is formed until 15:00, on working days and the payment method by cash or card to the courier is chosen;
6.8.1.3. The ordered goods are in the seller's warehouse, in any other case the usual delivery rules apply;
6.8.2. If the order is formed before 15:00 on working days, but the payment is made later with the help of a bank transfer or direct payment system www.1valanda.lt, the sending of the order is postponed to the next working day, the receipt deadline is postponed by two working days.
6.8.4. Any payment made for an order after 15:00, on business days, or at any time on non-business days, postpones the deadline for sending the order to the next business day.
6.9. When goods are delivered from warehouses in foreign countries, delivery may take about 8-15 working days.
6.10. If the product is delivered according to an individual order, individually agreed delivery terms apply, but the maximum delivery time does not exceed 3-4 weeks. Delivery times for individual goods may vary. The preliminary deadline is indicated on the card of each item.
6.11. The ordered goods are always delivered in one shipment, and the Buyer is informed individually about the delivery times of different goods. The ordered several goods may be delivered in separate consignments at the customer's request for an additional standard delivery fee in accordance with paragraph 6 of these rules.
6.12. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
6.13. During the delivery of the goods, you must check the external condition of the shipment while the courier is still present. If at least the slightest violation of the consignment is observed, it is necessary to write comments on the violations of the consignment or refuse to accept the consignment.
6.14. Upon acceptance of the consignment and signing of the manifest without comments, the consignment is considered to be of good quality, in which case claims for external damage to the goods will no longer be accepted. In any case, the product warranty obligations remain in effect.
6.15. The Buyer must in all cases immediately inform the Seller if the consignment is presented in a damaged package, if the consignment contains unordered goods or their incorrect quantity, incomplete goods.
6.16. In all cases, if the buyer notices any violations of the packaging during delivery, he must indicate his remarks in the delivery document submitted by the courier or draw up a separate report on these violations. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability against the Buyer for damage to the goods related to packaging damage, which the Buyer did not indicate in the courier's delivery document.
6.17. For delivery of goods outside Lithuania, please contact us by e-mail 1valandalt@gmail.com regarding delivery terms and price in person.
6.18. The standard delivery price is not valid when the weight of the goods exceeds. We will contact you personally when delivering such a product.
6.19. When delivering goods to the Curonian Spit, additional charges apply without exception. We will contact you personally when delivering the parcel to the Curonian Spit.
7. Product quality and guarantees, warranty service
7.1. Each www.1valanda.lt e-mail the details of the goods sold in the store shall be indicated in general in the description of the goods accompanying each goods.
7.2. The seller is not responsible for the fact that the e-mail. the goods in the store may not correspond in color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.
7.3. The seller provides a quality guarantee for a certain period of time for certain types of goods, the specific term and other conditions of which are specified in the descriptions of such goods.
7.4. If the seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legislation is valid.
7.5. EU-wide Directive 1999/44 / EC provides for a minimum of 24 months. warranty period. In individual cases, the manufacturer may set a shorter or longer period. In this case, the manufacturer's warranty period applies.
7.6. When submitting the product for warranty repair, it is necessary to fill in the warranty service form.
7.6.1. The warranty service form must be filled in and actually signed, the form must contain true and valid data. Failure to provide such information, completion or signing of the form will not be accepted.
7.6.2. The warranty service form must be sent to the customer service e-mail properly. mail and wait for service professionals to contact you (up to 2 days). The subject of the e-mail must indicate "Warranty Service" and your four-digit order number, for example: Warranty Service 1234. The order number is provided in the invoice, as well as in the e-mails related to the order. in letters, short messages.
7.6.3. Delivery of goods for warranty service is carried out at the buyer's expense. The goods are delivered for warranty service by the ordered courier. After the warranty service, an invoice is issued for delivery and delivery, without which the repaired product will not be returned to the buyer.
7.6.3.1. After ordering the warranty service, www.1valanda.lt fills in all the necessary documents related to the transportation of the goods. The customer does not need to fill anything and additionally print, stick on the packages, follow. Due to additional reservations or problems, the managers of www.1valanda.lt personally contact the client.
7.6.3.1. After ordering the warranty service, www.1valanda.lt fills in all the necessary documents related to the transportation of the goods. The customer does not need to fill anything and additionally print, stick on the packages, follow. Due to additional reservations or problems, the managers of www.1valanda.lt personally contact the client.
7.6.3.2. The courier is called for the next working day, after receiving the form. The courier usually announces the arrival by phone, the customer must prepare and pack the goods before the courier arrives.
7.6.4. The buyer undertakes to pack the transported goods properly and safely. Www.1valanda.lt does not accept any liability for damage caused during transportation of improperly packaged goods returned for warranty service.
7.7. Warranty inspection is performed within 5 working days after receipt of warranty goods for repair.
7.8. The warranty repair takes up to two weeks (ten working days), but in the event of unforeseen circumstances, the warranty repair may take longer when importing the necessary parts from the manufacturer, informing the customer.
7.8. The manufacturer's warranty does not apply to naturally worn parts.
7.9. If a defect corresponding to the non-warranty product is found to be caused by the consumer's fault and / or improper use for repairing the defect, the details are required to rectify the defect and the customer pays for additional work. The client is informed about the taxation and any work performed for money is performed only at the client's request and consent. An invoice is issued for such work, without which the repaired product is not returned to the customer.
7.9.1. If a defect is found in the product that is not in accordance with the warranty, caused by the fault of the consumer and / or improper, and the buyer refuses a taxable repair, the cost of returning the goods shall be borne by the buyer.
7.10. If the product is found to be seriously defective, damaged due to a manufacturer's error, manufacturer's defect or any other quality discrepancy requiring repair by the manufacturer, the product is immediately replaced by the customer, regardless of how long the product has been used if the warranty period is valid.
7.11. The customer always has the right to contact www.1valanda.lt and we will try to provide prompt assistance or necessary information regarding the repair of the product. When applying, please indicate the order number, purchase date, buyer's name, surname or company name.
7.12. If the product is of defective quality, you may return or replace the product within 14 calendar days from the date of purchase (receipt of the product) in accordance with Chapter 8 of these Rules.
8. Return and exchange of goods and / or money
8.1. Deficiencies of the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the Minister of Economy of the Republic of Lithuania 2001. June 29 by order no. 217 “On Approval of the Rules of Return and Exchange of Items” approved by the Rules of Return and Exchange of Items, except in cases when the contract cannot be terminated according to the laws of the Republic of Lithuania (when the contract is concluded //www.vārtojucentras.lt/istatymas.php?id=1038, “Peculiarities of return and exchange of non-food goods” in item 18.). In all cases, the money for the returned goods is transferred only to the payer's bank account.
8.2. In order to return the product (s) in accordance with Article 8.1. the Buyer may do so within 14 (fourteen) calendar days from the delivery of the goods
8.2.1. The return form must be filled in and actually signed, the form must contain true and valid data. Failure to provide such information, completion or signing of the form will not be accepted.
8.2.2. The return form must be sent to the customer service e-mail properly. email 1valandalt@gmail.com and wait for service professionals to contact you (up to 2 days). The subject of the e-mail must indicate "Return of Goods" and your four-digit order number, for example: Return of Goods 1234. The order number is provided in the invoice, as well as in the e-mails related to the order. in letters, short messages.
8.2.3. The money is returned to the bank account no later than within 14 working days, this term is calculated from the day the goods are returned to the warehouse.
8.2.4. Returns and / or exchanges of defective goods are free of charge. Return of quality goods is made at the expense of the buyer. The condition of the returned goods is checked by the warranty service, if the returned goods are of good quality, the standard fee for the transportation of goods in Lithuania is deducted from the returned amount.
8.2.5. After ordering warranty service, 1valandalt@gmail.com fills in all the necessary documents related to the transportation of the goods. The customer does not need to fill anything and additionally print, stick on the packages, follow. For additional reservations or inconveniences, eshoprent-demo managers will contact the client in person.
8.2.6. The courier is called for the next working day, after receiving the form. The courier usually notifies about the arrival by phone, the customer must prepare and pack the goods before the arrival of the courier